Business process outsourcing

Re-establishing human connection with intelligent operations

DataCaptive™ aims to reinvent B2B and B2C customer engagement across many services and industries. Business Operations when outsourced reduce operational costs and aid smooth management of workflow.

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Customized solutions for business operations

As and when a business expands and achieves sustainable growth, it requires a new customer-centric operating model that harnesses and implements innovation and technology.

DataCaptive™’s BPO Services achieve this with our customized solutions for every business interaction. With the use of human+ machine talent, intelligent insights and innovative technology, we aim to enhance customer experience and encourage collaborative efforts of internal and external teams to drive success and attain sustainable growth.

1. Industry experts with creative problem-solving skills

2. Cost-effective customized solutions

3. Data quality and confidentiality

4. Scalable coverage with on-time delivery

5. Flexible business operations

6. Value-added intelligence & insights

7. Offshore and onshore BPO services

8. Reliable knowledge and research processing services

Marketing services

Digital marketing

Our hands-on team incorporates content marketing, SEO, SEM, PPC, and social media marketing to help build brand awareness and reach the right demographic audience.

Email marketing

Craft professional and effective mails with DataCaptive’s email marketing services to run result-driven email campaigns.

Omni-channel marketing

Our team researches the best platforms to run omni-channel campaigns for increased customer engagement.

Lead generation

Get access to qualified leads with buyer intent and increase your sales pipeline effectively with our Lead Generation services.

Data management services

Data mining

Reliable data is sourced and further undergoes market segmentation to effectively run targeted campaigns, predict future opportunities and assist with driving revenue.

Data enrichment

Stale data undergoes Appending, Verification, Validation, and Cleansing to maintain data accuracy and authenticity.

Directory services

Important directory information such as target industries, contact details, designation, etc. are stored and organized for seamless business operations across all channels.

Chat and email customer support

A team of proactive professionals resolve any customer grievances or queries with high priority to facilitate a smooth experience for your customer.

Call-center services

Inbound marketing and call support

A certified team of trained and skilled members to provide technical call support, customer services, inbound marketing, and sales, etc.

Outbound marketing and call support

Our outbound support team efficiently provides email and telephonic auditing, follow-ups, market research, surveys, and other tele-marketing services.

International call support

Professionals at our BPO service cater to global audiences with highly equipped communication skills.

Chat and email customer support

A team of proactive professionals resolve any customer grievances or queries with high priority to facilitate a smooth experience for your customer.

Backoffice services

Technical support and helpdesk

Our highly dedicated workforce team offers customized technical support 24/7 to cater to businesses globally.

Research and development

Our industry experts conduct surveys and research to understand business trends and insights to drive innovation and reimagine effective business operations.

Data entry

Supporting small and large companies digitize and manually enter data to maintain accuracy.

Retail and ecommerce

This service helps your business tackle product management, order fulfillment, after-sales support, payment and more.

How we work

Our core markets

Conclusion

To drive exceptional growth and business value, we apply deep industry insights and innovation anchored around the client’s requirement. Build customer loyalty and increase sales with our efficient and cost-effective services.

+1(800) - 523 - 1387

+1 213-325-6554
+1 213-325-6554

3080 Olcott St D205, Santa Clara, CA 95054, United States